All sales are final once we cut the chain and place it on you for welding. Prior to cutting the chain we ensure you are happy with the fit of the piece.
If you need a repair, please contact us so we can make an assessment on the chain. If it is broken at the jump ring then we can re-weld it for you at no charge. If it is broken anywhere else and cannot be repaired then we offer a 15% discount on a new chain.
We do not offer replacements on lost pieces.
Anyone under the age of 18 must have parental consent.
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