Frequently Asked Questions

We offer a variety of chains in 14k gold fill and .925 sterling silver. 

Yes, contact us to schedule your appointments. We also collaborate with local businesses to do pop ups but we keep those open for first come first serve.

We are located in Port Charlotte, FL and will travel anywhere between Sarasota and Fort Myers for parties or events with 5 or more guests who are planning to purchase.

No, We don’t charge for you to have us at your party or event, we only ask that there be at least 5 there who are planning to purchase jewelry. This ensures that our travel and time for set up is covered. 

Both gold-fill and sterling silver are very durable materials and will last a lifetime if taken care of. We will provide you with jewelry care tips to maintain the quality of your chain.

Anyone under the age of 18 must have parental consent. We recommend adding a clasp for young children. 

Not at all! Just a flash from the welding pen to connect the link and you will have a permanent piece of jewelry! 

All sales are final once we cut the chain and place it on you for welding. Prior to cutting the chain we ensure you are happy with the fit of the piece.

We do not offer replacement on lost pieces.

If you need a repair, please contact us so we can make an assessment on the chain. 

We ensure that there are no issues with the chain and that it is fully welded together before you leave. However, if it happens to break then we offer a free repair. If the chain cannot be repaired then we offer a 15% discount on a new chain.

If you need to remove your jewelry then simply cut it off with nail clippers or scissors at the jump ring and store it in a plastic ziplock bag. We will re-weld it for you at no charge. 

We recommend that you consult with your doctor regarding this. Many have not been required to remove their permanent jewelry but if you are required to remove your piece then simple cut it off with nail clippers or scissors at the jump ring and store it in a plastic ziplock bag. We will re-weld it for you at no charge.

We recommend adding a clasp for children so that their jewelry can be kept as a keepsake or removed easily when needed. Most children do not grow out of their jewelry quickly. We offer a 15% discount on a new chain if you choose to get another.